Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo management system, extending the software across its domestic and international cargo operations.
IBS Software said the implementation will support the carrier's modernisation programme and cover business functions required for both domestic and international cargo. That includes customs reporting, settlement of duties and taxes, and regulatory compliance, alongside the management of shipments across PAL's network.
According to IBS Software, iCargo is already used by carriers with a similar combination of domestic and international requirements. The company describes the platform as providing flexibility, scale and capabilities to manage both operational environments.
For Philippine Airlines, the transition is intended to address system performance and data analytics requirements. iCargo is expected to support faster shipment processing, greater reliability and end-to-end shipment visibility while reducing manual intervention and enabling more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, said the initiative is an important step in modernising the airline's cargo business. He said the carrier needs a system that increases visibility, improves operational efficiency and supports a better customer experience as it grows across its domestic and international network.
Siy added that the airline sees iCargo as a key enabler of its long-term cargo transformation strategy and its ambition to build a stronger cargo business.